field engineering services

Fast, friendly on-site support. 24/7, we are always there when you need us.

Original Equipment Manufacturers (OEMs), Third-Party Maintenance (TPM) providers, and Independent Software Vendors (ISVs) contract with QC Tech Aid to deliver seamless support services to their customers. QC Tech Aid augments or replaces client service resources, offering high-quality, multi-vendor expertise throughout Eastern Iowa and Western Illinois.

We offer a dual badge option—representing your company directly, or clearly identified as QC Tech Aid support.

Field services include break-fix hardware support, implementation services, specialized software support, IMAC (Installs/Moves/Adds/Changes), on-site "Smart Hands", and IT asset disposal.

We have extensive support and service experience in not only IT systems but also other tech products and devices. Support areas include:

  • POS Systems
  • Audio/Video
  • Medical Equipment
  • Digital Signage
  • IoT

Field Engineers are dispatched on demand to remote sites, home offices, or anywhere workers or customers need help.

Field Engineering Services that mean business. Contact us today.